Andrew Gilroy

Julie and her team were recommended by friends of ours who had previously used their services. They couldn't speak highly enough about them, and now we can see why. Julie was very helpful, professional and efficient throughout the whole process. Nothing was ever an issue, everything was so easy and went so smoothly. They went above and beyond, taking the stress out of the whole process of remortgaging, from finding us the best deal on the market right through to dealing with all the relevant paperwork. We cannot recommend this company enough extremely helpful and personal.

Pam has been an absolute life saver!! After 7 weeks with another mortgage adviser and almost losing the house we were buying - I was recommended Pam at 1st Mortgage Services. 1 week later we had more progress than the previous 7 put together - not only that but took away all my stress too. Everything went smoothly after switching to Pam and we now have the keys to our first home! And with a mortgage on a much better rate than anyone else advised too. Thanks so much will definitely recommend you to everyone!

Will supported me to look for a mortgage under more complicated circumstances. He was always calm and positive and made things really clear to me. He always answered the phone or emails quickly to answer any worries or concerns I had and also put my mind at rest. A very professional service.

I’m a first time buyer and really needed some guidance as I had no idea what the process was. Everything Will helped me with was amazing and he was very personable and helpful. Will was always there when I called him even if it was early morning or late at night and informed me every step of the way as to what was going on. For the price, the service is everything you need and more. Highly recommend!

We recently were recommended to 1st Mortgage Services by somebody who used them. Pam is very efficient, responsive and knowledgeable. She was patient to answer tons of questions we had. She was always chasing after related parties to make sure that process does not stop at any point and we got our mortgage sorted right on the time we expected.

Pam was incredible throughout the whole process. Her advice was comprehensive and she always responded quickly to any correspondence. Karen was also very helpful, sending us regular updates with regard to progress. I wholeheartedly recommend 1st Mortgage Services and will definitely use them again in the future!

Couldn’t be happier with our experience, always willing to communicate with us and were always available for questions big or small. They say buying a house is the most stressful time of your life, but Will and the team took as much stress out of the situation for us as possible. Amazing, we will definitely be continuing to use 1st Mortgage Services for all our mortgage needs in the future, amazing team, thank you so much!

Chris Skipper has given me some really great advice and useful information. He is very professional and knowledgeable, and I would recommend his services for anyone wanting to get a mortgage, that is right for them and their circumstances. Thank you for all your help Chris.

1st Mortgage Services offered an excellent service and were supportive through the whole house buying process. This was really needed as we had some unforseen complications and the purchase took longer than everyone thought it would. Julie and her team were supportive, knowledgeable and available at all times to answer our questions. They worked well with our solicitors and acted in a most professional manner. I would recommend them to anyone needing mortgage advice.

Well what can I say about my experience with Pam at 1st Mortgage Services. She is amazing, enough said. Firstly thank you so much Pam for all the help and support over the last 8 weeks. Always there for help and support even when it was nothing to do with the mortgage. As Pam has worked in the housing market for many years she has unrivalled experience and understands what is happening at all points during the buying process. Thank you so much if anyone needs a mortgage please try this lady and find out for yourself. Easy and painless - many thanks Pam.

Sorry for the late email, I had wanted to wait until I had a good amount of time to write a proper email that did justice to the amount of gratitude that I have to you Pam (and Karen)! I moved in on Saturday and it has all been so exciting, and I know this never would have happened without you two. Honestly, I cannot put into words, and certainly not an email, how much I appreciate everything that you have done to support me with the flat buying process. I know you have gone way above and beyond and I really owe it all to you the fact this has completed and been minimally stressful. Thank you for always being available to talk to me and answer all my small questions, I honestly can’t thank you enough.

I have been an IFA for 31 years and I always did a business mix of both mortgages and wealth management , however having to re-assess my business in the Summer of 2022 and with our Mortgage adviser leaving the industry at the same time, I decided to look at a mortgage exit strategy , as I decided to scale back the business, and refer mortgages to a third party. I contacted several mortgage brokers and by far the best proposition was Julie and 1st Mortgage Services in Thirsk. Having worked with Julie for several years I knew she was incredibly professional and would be a natural choice for me to refer to my mortgage clients. Fast forward 8 months and I can not fault the service received by myself and my Clients have received. Contact is made with Clients within 24 hours maximum and I receive regular feedback regarding all referrals. I have been so pleased with the service from 1st Mortgage Services I have no intention of reverting back to offering mortgage advice either now or in the future.